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Circuit Mission wins Supplier of the Year

09 Oct 2019 by Grundfos

Our annual recognition of outstanding suppliers continues with Supplier of the Year 2018 going to Circuit Mission.

The company, which produces printed circuit boards for Grundfos, has invested significantly over the past years in capacity increase, quality improvements and efficiency. In 2018, this resulted in 100 percent delivery performance, cost competitiveness as well as high level quality performance.

“Winning the Supplier Award 2018 is a reward for the work we are doing to continuously improve customer satisfaction. This gives us a good basis to continue our journey. We know we must keep striving to stay at this level and get even better,” says May Hung, VP for Sales and Marketing, Circuit Mission.

In 2019, Circuit Mission introduced Vendor Managed Inventories, a business model designed to make the supply chain operate even more efficient. On this evidence, the good work is continuing.

“They are carrying on the continuous improvement mindset, which is why we awarded them in the first place. We share a common goal to improve customer satisfaction,” says Silvio Vanzo, Group Senior Vice President, Grundfos.

Grundfos started to introduce solutions to sourcing groundwater and water distribution in the Philippines thru an exclusive distributor in Manila. Since 1987, SP deep well submersible pumps and CRN vertical multi-stage inline pumps were made available locally for water works, water treatment, and boiler feeding.  BP vertical pumps were eventually introduced for irrigation in the rural areas in the Visayas and Mindanao regions.As the local culture tended to focus on pricing, the cheaper brand always had the upperhand . The challenge then was to redefine how the market should choose pumps for optimum long term performance. Eventually, companies that invested on Grundfos pumps began to realize the value of reliability and sustainability as they benefit with greater production and less down time.In 1984, a regional office was established in Singapore to actively campaign for booster systems in the Asia Pacific market. This prompted the regional office to open a representative office in the Philippines in June 1995.In January 2004, Grundfos Pumps Philippines was incorporated, with annual sales revenue hitting a remarkable PHP 132 million by the end of the year.To meet the growing demands of the market, a branch office was opened in 2010 in Davao, to cater to the Mindanao area. Grundfos Philippines developed a representative based in Cebu to manage sales in the Visayas region, and a network of authorized dealers to serve customers nationwide.In 2011, Grundfos Philippines gained the Grundfos Sales Company status as it became a global entity under the Grundfos Holdings in Denmark.The Sales and Marketing teams are committed to create long-term and good relationship with customers by providing them with professional recommendations and relevant technology updates.Through constant training and development, the team along with Grundfos authorized dealers are equipped with up to date product knowledge in order to effectively offer solutions to customer requirements.Grundfos Philippines maintains brand visibility by joining trade exhibitions, and orginizing seminars to get closer to customers.The Service team is composed of committed and skilled technicians to provide uncompromising quality after-sales service.From proper installation and commissioning; to maintenance, optimisation and contingent replacement of spare parts and pumps, the Service team and its network of professional partners are available for worry-free and reliable pumps operations.The Logistics team is in-charge of the timely delivery of orders to customers. By working closely with the Asia Pacific Regional Distribution Center in Singapore, the team ensures the efficient supply of stocks for distributors.As a sales company, Grundfos Philippines caters to various industries including food and beverage, mining, and manufacturing for boilers, machine tool coolants, water treatment, and other uses. We serve commercial building requirements such as pump systems for fire protection, HVAC, and pressure boosting.We provide solutions for municipal water supply, irrigation, sewage and wastewater transport and treatment. Pumps for heating, water supply and wastewater for domestic buildings are also offered to the local market.With the huge range of high-quality Grundfos pumps available, customers can always be sure to find one to suit their particular need.


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